Questions before booking
Everything you need to decide with confidence.
If your question is not here, send us a message and ask directly. You will get a clear, pressure-free answer.
Why does professional detailing cost more than a car wash?
A car wash removes surface dirt. Professional detailing safely decontaminates, corrects and protects the vehicle using specialist products, equipment and several hours of skilled work. The goal is a finish that looks better and stays easier to maintain.
How long does a detail take?
Allow around 4 hours for Full Detail, 5 hours for Stage 1 + 5 Year Coating, and 10 hours for Full Exterior Protection. These are guide working times, not coating cure times. We confirm an estimate for your vehicle before booking and explain any shelter or curing requirements.
Do I need to provide water or power?
No — we don't need access to anything. We bring our own water tank and power.
How long does paint correction take?
The Stage 1 + 5 Year Coating package has a guide time of 5 hours, including preparation, polishing and coating. Full Exterior Protection has a guide time of 10 hours for the more extensive correction and protection. These are estimates for the complete packages; vehicle condition and size can change the time needed.
Do you clean engine bays?
No, we do not clean engine bays.
Do you remove pet hair?
No, we do not remove pet hair.
Can I not achieve the same result by washing it myself?
Routine washing is important, but it cannot safely remove bonded contamination, correct swirl marks or apply professional long-term protection. We do the specialist work; you can then keep the result looking sharp with simpler maintenance.
How do I know I can trust you with my car?
KADZ has a 5.0 Google rating and more than 120 customer reviews. We explain the work clearly, agree the price before arrival and inspect the result with you at handover.
How long does ceramic coating last?
The featured package includes a Gtechniq ceramic coating rated for up to 5 years with correct application and maintenance. Actual durability depends on use, exposure and aftercare. A durability rating is not a guarantee that the finish will remain unchanged for five years.
How do I care for ceramic-coated paintwork?
Follow the coating-specific instructions provided at handover, including when it is safe to wash the car. Use gentle hand-washing methods and suitable car shampoo, avoid abrasive brushes, and remove contaminants promptly. Coating makes cleaning easier; it does not replace regular maintenance.
Does ceramic coating prevent scratches?
No coating makes paintwork scratch-proof or prevents stone chips. Careful washing is still important, and deep existing scratches may be too severe to remove safely.
Does my coating include a warranty?
Warranty terms depend on the package and coating used. Ask KADZ to confirm the provider, duration, coverage and any registration or maintenance conditions before booking. The 5-year coating description refers to its durability rating; it should not be treated as an unconditional warranty.
What happens if the weather is bad?
Quality comes first. If rain, wind or temperature makes the work unsafe or compromises the finish, we will discuss suitable shelter or rearrange the appointment without unnecessary hassle.